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Product Opscast Episode 4: Impact-First Product Operations

With Special Guest Matt LeMay

In this episode of the Product Opscast,

and are joined by Matt LeMay, author & product management consultant, to discuss his career in both product and music, and his latest book, 'Impact-First Product Teams’.

Highlights:

  • Product management should align with the commercial reality of the business.

  • Agile transformations often fail due to a lack of understanding of local contexts.

  • Communication is essential for effective product management and team collaboration.

  • Self-reflection is crucial for continuous improvement in product operations.

  • High-leverage tactics can lead to significant improvements in product management.

  • Change management is the hardest part of implementing new processes.

  • Understanding how a business operates is key to effective product management.

  • The challenges faced by companies are often similar, regardless of size or industry.

  • Templates and processes should not be enforced without understanding team needs.

  • Busy work can be a coping mechanism that hinders productivity.

“Busy becomes a coping mechanism at a certain point.”


Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts


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