In this episode, Graham Reed and Antonia Landi chat with Julian Della Mattia; user insights manager at DuckDuckGo and author of Building the Research Engine, sharing insights on establishing effective research operations in organisations. The discussion covers how to start research practices from scratch, building a research engine, and integrating AI responsibly into research workflows.
Good research takes time, but quality matters
Highlights
The Importance of Building Research Practices
Navigating Research Challenges in Organisations
The Role of AI in Research
Research as a Validation Tool
The Dynamics of Research and Decision Making
Navigating Research Challenges in Product Management
Building Effective Research Practices
Creating a Research Flywheel
Maximising Research Outputs
Cultural Shifts in Research Practices
Check out more of what Julian does, and get his book now:
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What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to.












