In this episode, Graham Reed and Antonia Landi sit down with their mutual friend Marielle Velander, Product Portfolio Manager at N26, to discuss the continued evolution of Product Operations. Marielle shares her unique background in anthropology and how it informs her approach to Product Ops.
They examine the importance of establishing Product Ops as a strategic function within organisations, the evolution of the role over time, and the necessity of building trust and effective communication with leadership. They also delve into the challenges of navigating transition points in product operations, the significance of using C-suite language (‘nicely’ put by Graham in the episode!), and the responsibilities of Product Ops in relation to strategy ownership.
“Product Ops needs a seat at the table.”
“We need to safeguard the strategy.”
Highlights:
Product Ops must establish itself as indispensable.
Building executive trust is crucial for product operations.
The role is evolving and becoming more recognised all the time.
Navigating transition points is a key challenge in Product Ops.
Effective communication with leadership is essential for success.
Product Operations should think ahead to align with the company strategy.
Using C-suite language can enhance communication with leadership.
Trust and accountability are vital in Product Ops.
Empathy is important in building relationships across teams.
Be sure to read the Product Ops Manifesto, mentioned in this episode
The Product Operations Manifesto
The Product Operations Manifesto is a set of principles, commitments and prerequisites for successful Product Operations.
Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts
What should the team discuss next? Share your thoughts about a future topic you love them to dive into… maybe you are even that guest to talk to.
