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Product Opscast Episode 12: Surfacing Bad Product Ops

With Special Guest David Pereira

We’re back in 2026 for more Product Ops chit-chat! In this episode, Graham Reed and Antonia Landi welcome David Pereira - expert product consultant, author of Untrapping Product Teams, and occasional Product Ops critical thinker!

It was 3 years ago (we could not believe it) when David published some thoughts on Product Ops as it was at the time, which led Antonia and Graham to want to respond, which became the Product Opscast. The rest is history, and so what better way to start 2026 than to speak with David about what he feels is still true, what has changed, and dive into what good and bad Product Ops looks like.

We discuss the evolution of product operations over the past three years, the importance of defining roles within product ops, and the challenges faced by product teams.

Also on the agenda - the need for intentionality in product operations, the responsibility of leadership, and the significance of understanding organisational dynamics. David shares insights from his book and highlights the importance of facing reality in product management, ultimately advocating for a strategic and measurable approach to product operations.

“You can't change everything at once”

Highlights:

  • Intentionality is crucial in product operations to drive change.

  • Leadership plays a key role in enabling product teams.

  • Understanding the context of product operations is essential.

  • Bad product operations can hinder team effectiveness.

  • It’s important to prioritise challenges and tackle them one at a time.

  • Creating time to think is vital for effective leadership.


Watch here on Substack, or listen on your favourite platform. We’re on YouTube, Spotify and Apple Podcasts


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