Product Ops Confidential

Product Ops Confidential

Why Your Product Managers Resist Change (And What You Can Do About It)

Applying Gretchen Rubin’s Four Tendencies Framework to Product Operations

Graham Reed's avatar
Graham Reed
Apr 20, 2026
∙ Paid

The common scenario for Product Ops professionals: You are proposing a change to the teams. The same change, communicated in the same way, but it lands completely differently depending on who you are talking to.

One Product Manager embraces a new process immediately and has it running by the end of the week. Another asks seventeen follow-up questions be…

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