The 4 Hats of Product Ops - Further Reflections

c/o the legend that is John Cutler

Our recent podcast with John Cutler (HERE) surfaced a fascinating analysis of the Product Ops role, something John described as the 4 Hats of Product Ops.

This refers to the focuses, the personality traits even, of a Product Ops professional that can be brought to the fold in-role. In some roles, some of them. In others, all of them at different times. It is incredibly interesting, and worth listening to the podcast in full to hear John’s perspective.

This is my interpretation based upon that conversation - I cannot claim to have originated the idea!